Privacy Policy and KVKK

1. Data Controller

Under Turkish Personal Data Protection Law No. 6698, the data controller is TÜMİŞ Agricultural Machinery Automotive Decoration Industry and Trade Ltd. Co. . Our contact address is Fevzi Çakmak Neighborhood, Büsan Organized Industrial Zone, 10642 Street No:28, Karatay / Konya / Turkey; our email address is info@tumis.com.tr , and our telephone number is +90 332 233 47 22 .

2. Scope of the Policy

This policy applies to website visitors, prospective customers, customers, suppliers, dealers and business partners, as well as natural persons who contact TÜMİŞ regarding products, spare parts, service, maintenance or quotation requests.

3. Personal Data That May Be Processed

Depending on the nature of the communication and request, we may process your name, surname, telephone number, email address, company and job information, address, country/city, subject of request, message content, machine model, serial number, service and spare parts information, as well as your IP address, browser, device, access time and technical log records for the secure operation of the website. Please do not submit health data, biometric data or similar special-category personal data through the contact forms.

4. Method of Collecting Personal Data

Personal data may be collected through website contact and quotation forms, email, telephone, face-to-face meetings, service and sales processes, catalogue or manual requests, cookies and technical system records by automatic, partially automatic or non-automatic means, provided that the data form part of a data filing system.

5. Purposes and Legal Grounds for Processing

Data may be processed to respond to product and service requests, prepare quotations, carry out sales and delivery processes, provide technical service and maintenance support, assess spare-part compatibility, manage customer relations, track communication records, ensure information security, fulfil legal obligations and protect rights in potential disputes. Processing activities may be based on the legal grounds that processing is expressly provided for by law, directly related to the establishment or performance of a contract, necessary for compliance with a legal obligation, necessary for the establishment, exercise or protection of a right, or necessary for legitimate interests provided that the fundamental rights and freedoms of the data subject are not harmed. Where explicit consent is required, it will be obtained separately.

6. Transfer of Personal Data

Personal data may be transferred, solely to the extent connected with and necessary for the purpose of processing, to authorised public institutions and bodies, courts and enforcement authorities, legal and financial advisers, IT, hosting, email, security, logistics, cargo, service and similar service providers, dealers or business partners. Applicable legislation and the necessary administrative and technical safeguards are observed in transfer processes.

7. Transfers Abroad

Where service providers located abroad are used for website infrastructure, email, analytics, maps, video or social media services, the relevant personal data may be processed within the framework of the conditions and safeguards for international data transfers prescribed by applicable legislation. The third-party services and data transfer methods used may vary depending on needs and technical infrastructure.

8. Retention Period and Destruction

Personal data are retained for the period required by the purpose of processing and for the limitation and retention periods prescribed by applicable legislation. When the purpose of processing and the legal retention obligation cease, the data are deleted, destroyed or anonymised in accordance with legislation and the company's retention and destruction procedures.

9. Data Security

TÜMİŞ implements appropriate administrative and technical measures, including access authorisation, password and session security, updates, backups, logging, network security, employee awareness and service-provider controls, to prevent unlawful processing of and access to personal data and to ensure that data are stored securely. Although absolute security cannot be guaranteed for data transmitted over the internet, reasonable security measures are taken against identified risks.

10. Cookies and Similar Technologies

The website may use cookies or similar technologies to enable essential functions, ensure security, remember preferences and improve the visitor experience. Where non-essential analytics, advertising or third-party cookies are used, the visitor's preference is obtained where required by law. Cookies can be deleted or blocked through browser settings; however, some website functions may be affected.

11. Third-Party Links

The website may contain links to maps, social media, videos, catalogues or external websites. The personal data processing activities of these services are subject to their own privacy policies. TÜMİŞ is not responsible for the independent practices of third parties.

12. Rights of the Data Subject

Under Article 11 of KVKK, you have the right to learn whether your personal data are processed, request information if they have been processed, learn the purpose of processing and whether the data are used in accordance with that purpose, know the third parties to whom the data have been transferred, request correction of incomplete or inaccurate data, request deletion or destruction where the relevant conditions are met, request notification of correction and deletion operations to third parties to whom the data have been transferred, object to an outcome arising against you as a result of analysis exclusively by automated systems, and claim compensation for damage caused by unlawful processing.

13. Application Method

You may submit applications concerning your rights in writing to Fevzi Çakmak Neighborhood, Büsan Organized Industrial Zone, 10642 Street No:28, Karatay / Konya / Turkey, clearly stating your identity and request. You may also apply using the email address that you previously provided to our company and that is registered in our systems, by writing to info@tumis.com.tr . The application must include your name and surname, signature where required, Turkish ID number or passport/identity number for foreign nationals, address for service, contact details and the subject of the request. Applications will be concluded within the period prescribed by applicable legislation, depending on the nature of the request.

14. Changes to the Policy

This policy may be updated in response to changes in legislation, company activities or website infrastructure. The current version becomes effective on the date it is published on the website.

Last updated: 5 August 2026

info@tumis.com.tr